Tripping & earth leakage
Breaker or earth leakage that won’t stay up? We test circuit by circuit to find the cause instead of guessing.
Find out morePretoria & CenturionPower failures & fault finding
When the lights go out in one room, the plugs on one side of the house stop working or something smells like burning, you need the fault found, not guessed at. We trace it, explain it and fix it safely.
Call 012 383 2011Call to make an appointmentMon–Fri 08:00–16:00
- 5.0 from 36 Google reviews
- Since 2014
- Work to SANS 10142
No power?
First, check if it’s just your home
- Check whether your neighbours have power. If the whole street is off, it is a supply outage or load shedding, so contact your electricity supplier (the City of Tshwane or Eskom).
- If only your home is off, look at your DB board for a tripped main switch, earth leakage or breaker.
- If you have a prepaid meter, check that it has units and shows no error.
- If part of the house is off and nothing has tripped, there may be a loose connection or a damaged cable. Leave that to an electrician.
What we fix
Faults we trace and repair
Part of the house without power
Loose or burnt connections, a failed breaker or a damaged circuit cable.
Burning smell or hot plugs
Overheating plugs, switches or connections that need attention before they cause damage.
Damaged underground cables
Cables to outbuildings, gates, garden lights and pumps, damaged by digging or age.
Flickering or dimming lights
Loose connections, including a loose neutral, that make lights flicker or dim.
Faults after load shedding
Breakers, appliances and circuits that won’t come back on when the power returns.
Storm and surge damage
Lightning and surge damage to boards, plugs and appliances, and wet outdoor fittings.
Smell burning or see smoke? Switch off the main switch at the DB board if it is safe to do so, keep away from the affected plug or appliance and call us.
How it works
How a callout works
Call to make an appointment
Tell us what’s tripping, dead or needs installing on 012 383 2011 and we’ll book a time. We answer Monday to Friday, 08:00–16:00.
We find the real fault
Your electrician tests properly, finds the real cause and explains it in plain language.
Quality work, left neat
The work is done properly and safely to SANS 10142, the national wiring standard, and your home is left neat.
Good to know
Power failure FAQs
Can’t see your question? Call 012 383 2011 and ask the electrician directly.
Why do I have power in some rooms but not others?
Usually a tripped or failed breaker, a loose connection or a damaged cable on that circuit. If nothing has tripped, leave it off and have it tested.
Is it load shedding or a fault in my home?
If your neighbours are also off, it is probably load shedding or a supply outage. If only your home or part of it is off, check your DB board and call us if the cause isn’t obvious.
Can you find a fault in an underground cable?
Yes. We test the cable run to find where it is damaged, then repair or replace the faulty section.
Why won’t my power come back on after load shedding?
A breaker or the earth leakage may have tripped when the power returned, or a surge may have damaged a circuit or appliance. Check the board first, then call us if it won’t reset.
When can you come out?
We work Monday to Friday, 08:00 to 16:00. Call 012 383 2011 and we will book the first available time.
Google reviews
What Pretoria customers say
★★★★★from 36 Google reviews
Naheem★★★★★
My borehole pump was tripping the main switch. They diagnosed the problem and fixed it in no time. Will definitely recommend.
Biani B.★★★★★
Went above and beyond to assist us. Knowledgeable and practical in the way he explained exactly what was needed.
Albert L.★★★★★
A job well done. Thanks Jacques and team. I will certainly recommend you.
Lost power? Call us.
Call us to make an appointment. We’ll book a time for a qualified electrician to come out to your home or business.